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You will find the answers to the most common questions in our support pages. Before you contact us, please take some time to look at our FAQ sheet, our Troubleshooting page, our Tech Notes page, and our Common Solutions pages for Windows and Macintosh. In addition, please read your product manual and be sure to check out the readme document that accompanies your current driver. If you need further assistance, please feel free to email technical support.
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| Please include the following information when you contact technical support: First name: Last name: Phone number: Email address: Echo hardware: Echo driver version number: Audio software/application: Operating system and version: Processor model and clock speed: Motherboard manufacturer: Motherboard chipset (i.e. Intel, Via, Nvidia): Other PCI and FireWire devices: Other audio hardware: Description of your problem:
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COPYRIGHT 2011 ECHO DIGITAL AUDIO CORPORATION |